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#1 2019-10-19 17:34:41

Kloo
Member
Registered: 2019-10-19
Posts: 9

Where do my emails go ?

Hi, I have installed FluxBB 1.5.11 recently on the Oxito server (swiss). All is good except the email feature (email for subscription or by user to other ones).

I use the localhost of the server (blank in the SMTP box); fluxBB says me it is OK when sending emails but they never arrive to recipients, for any different address.

However, the local mail service works because I can send emails with a single sendmail test script.

Something I forgot to do ? Thank you.

Pascal

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#2 2019-10-19 19:15:57

Franz
Lead developer
From: Germany
Registered: 2008-05-13
Posts: 6,719
Website

Re: Where do my emails go ?

Do you have access to sendmail logs?

It could be emails landing in spam folders, so we first need to establish whether they are sent out or not.


fluxbb.de | develoPHP

"As code is more often read than written it's really important to write clean code."

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#3 2019-10-19 20:05:38

Kloo
Member
Registered: 2019-10-19
Posts: 9

Re: Where do my emails go ?

Thank you for your update Franz.
I am afraid I have no access to the sendmail logs, I don't see them neither on the linux/appache server, nor on the web Oxito console. But I'm going to ask more to their support...

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#4 2019-10-26 01:03:45

Kloo
Member
Registered: 2019-10-19
Posts: 9

Re: Where do my emails go ?

I didn't get any help from Oxito support but I am not surprised. They only say that they don't see errors in the logs. About fluxBB they have no skills although the soft is "preinstalled" on their server.

Do fluxbb use the function mail() to send emails or another one ? Because if I try mail() with in very single script, that works !

What about pun_mail() that I see in mail.php ?

About the spams folder you mention, which one it could be because it is not the recipient one ?

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#5 2019-10-26 02:01:47

Visman
Member
From: Siberia
Registered: 2010-07-10
Posts: 1,381
Website

Re: Where do my emails go ?

Webmaster email in Administration -> Options is equal to the real address of the sender of emails?

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#6 2019-10-26 15:57:20

Kloo
Member
Registered: 2019-10-19
Posts: 9

Re: Where do my emails go ?

Hi  Visman, the sender and the recipient have different address, and real ones.

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#7 2019-10-26 16:11:02

Visman
Member
From: Siberia
Registered: 2010-07-10
Posts: 1,381
Website

Re: Where do my emails go ?

4a1b2423d6eb22d67bdb98a60e1bce69.gif

And test the config.php file with different variations of this line:

define('FORUM_EOL', "\r\n"); // possible values can be PHP_EOL, "\r\n", "\n" or "\r"

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#8 2019-10-27 19:34:33

Kloo
Member
Registered: 2019-10-19
Posts: 9

Re: Where do my emails go ?

my admin email : administrateur@s........s.com
my webmaster email : info@s......s.com
forum supscription : yes
Topic subscription : yes
SMTP server : blank
SMTP username : blank
SMTP pwd : blank
SSL : no

Also, I tried the line you mention in my config .php, with the three different options, there is no change.

The test I did was via the form to fill when a member want to email another member. I obtain the screen "email send", no error red frame.  But emails don't arrive to recipients !!!

Last edited by Kloo (2019-10-28 15:53:56)

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#9 2019-11-01 00:40:24

Kloo
Member
Registered: 2019-10-19
Posts: 9

Re: Where do my emails go ?

OK, I have put another smtp server instead the localhost and it works smile

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