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#1 2018-06-26 14:21:33

fred91270
Member
Registered: 2018-06-26
Posts: 9

Error mail problem with FluxBB 1.5.10

Hi,

First, be kind with my English, I am a poor little French LOL

I have a FluxBB 1.5.10 Forum, wich is installed on a commercial server (1&1.fr), and my mail adress is in the admin option case "webmaster email". I received, every day, some "error mail" or "undelivered mail", send from my webmaster email to the others members of the forum, but I had never send theses mail.

Do you think the problem (virus or spammer...) is located in the forum, or in my mail server ? I have anti-virus in both, on server and on my mail.

Thank you for your help

Regards

Last edited by fred91270 (2018-06-26 14:22:09)

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#2 2018-07-01 22:14:26

Franz
Lead developer
From: Germany
Registered: 2008-05-13
Posts: 6,545
Website

Re: Error mail problem with FluxBB 1.5.10

That might just mean that somebody registered on the forums with an invalid email address... FluxBB tries to send the welcome / confirmation email to them, the address does not exist and you get the "undelivered email" response.

You could double-check whether the recipient email belongs to an unconfirmed user account in your forum's database. (You can search by email on the Administration -> Users page.)


fluxbb.de | develoPHP

"As code is more often read than written it's really important to write clean code."

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#3 2018-07-10 14:44:57

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

Hi Franz,

thank you for your word. But my problem is not exactly like that:

- Not error mail received from new members, who subscribe to the the forum.

- I receive "error mail" in my admin adress, from "old" members registred since 2 or more years, as if I send us a private message throught the forum, and if their mail was wrong.
It is as if a "robot" use my admin mail to send PM to others members, and theses return to me with "error".

Next time I have one, I send you a copy

Regards

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#4 2018-07-10 19:34:56

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

Hi, I received two new "error" like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address(es)
failed:

matiex@free.fr:
SMTP error from remote server for TEXT command, host: mx1.free.fr (212.27.48.6) reason: 550 spam detected


It seems to be spam send by my admin mail, but I didn'nt send any mail. Possible virus or a spam account ? The adress matiex@free.fr is good. I received "error" from others mail members.

Thank you

Regards

Last edited by fred91270 (2018-07-10 19:37:07)

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#5 2018-07-10 20:40:31

Franz
Lead developer
From: Germany
Registered: 2008-05-13
Posts: 6,545
Website

Re: Error mail problem with FluxBB 1.5.10

Hmm, you might be able to make some improvements to your mailserver. This article lists a few tips.


fluxbb.de | develoPHP

"As code is more often read than written it's really important to write clean code."

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#6 2018-10-02 11:20:17

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

Hi,

I change my mail server, because too much errors. I change my Email (webmaster email) on the "options panel", and put the same adress in my profil (@free.fr), but since few days, members don't received post notification anymore.

If someone could help

regards

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#7 2018-10-03 18:26:27

Franz
Lead developer
From: Germany
Registered: 2008-05-13
Posts: 6,545
Website

Re: Error mail problem with FluxBB 1.5.10

Please share more details. What errors did you see, and where?

Did the members not receive any emails or did they land in spam? Did you check the PHP / server error logs?


fluxbb.de | develoPHP

"As code is more often read than written it's really important to write clean code."

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#8 2018-10-04 07:27:49

Otomatic
FluxBB Donor
From: Paris - France
Registered: 2010-01-26
Posts: 547
Website

Re: Error mail problem with FluxBB 1.5.10

Hi,

fred91270 wrote:

and put the same adress in my profil (@free.fr),

free.fr est connu et reconnu pour ses problèmes récurrents d'envoi et de réception de courriels. Cela dépend essentiellement du serveur mail chez Free et de l'adresse IP d'envoi du courriel. De nombreuses plages d'IP Free.fr sont considérées comme spammeuses et sont bloquées par beaucoup de plateformes de relais de mail.
Il faut voir ce problème avec Free directement. Il existe un groupe de discussion Usenet pour cela :
proxad.free.services.messagerie sur le serveur de news news.free.fr

free.fr is known and recognized for its recurring problems in sending and receiving emails. This depends mainly on Free's mail server and the IP address at which the email is sent. Many areas of IP Free.fr are considered spammers and are blocked by many email relay platforms.
You have to see this problem with Free directly. There is a Usenet newsgroup for this:
proxad.free.free.services.messagerie on the news server news.free.fr


Ce n'est pas parce que l'erreur se propage qu'elle devient vérité. Ghandi
An error does not become truth by reason of multiplied propagation. Ghandi

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#9 2018-10-04 17:13:04

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

Franz wrote:

Please share more details. What errors did you see, and where?

Did the members not receive any emails or did they land in spam? Did you check the PHP / server error logs?


Members of the forum don't received notifications anymore, and I receive a lot of error message like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address(es)
failed:

***x@free.fr:
SMTP error from remote server for TEXT command, host: mx1.free.fr (212.27.48.6) reason: 550 spam detected



--- The header of the original message is following. ---

Received: from infong450.kundenserver.de ([212.227.29.183]) by
mrelayeu.kundenserver.de (mreue011 [172.19.35.7]) with ESMTPA (Nemesis) id
1Mzyi6-1fke2y2ZxG-00x1bv for <***x@free.fr>; Thu, 04 Oct 2018 16:41:18
+0200
Received: from infong450.kundenserver.de ([212.227.29.183]) by
mrelayeu.kundenserver.de (mreue011 [172.19.35.7]) with ESMTPA (Nemesis) id
1Mzyi6-1fke2y2ZxG-00x1bv for <***x@free.fr>; Thu, 04 Oct 2018 16:41:18
+0200
Received: from 165.225.76.199 (IP may be forged by CGI script)
    by infong450.kundenserver.de with HTTP
    id 0ZSvLm-1fgTBh2QVD-011iEr; Thu, 04 Oct 2018 16:41:18 +0200
X-Sender-Info: <285116218@infong450.kundenserver.de>
Message-Id: <0ZSvLm-1fgTBh2QVD-011iEr@infong450.kundenserver.de>
Precedence: bulk
To: ***x@free.fr
Subject: =?UTF-8?B?Tm91dmVsbGUgZGlzY3Vzc2lvbiBkYW5zIGxlIGZvcnVtIMKrIFRlY2huaXF1ZSAtIFBpw6hjZXMgLSBPdXRpbGxhZ2UgLVJlc3RhdXJhdGlvbiDCuw==?=
From: "E-mail automatique" <forumgmt@free.fr>

Or sometimes it's:  SMTP error from remote server for TEXT command, host: smtp-in.orange.fr (193.252.22.65) reason: 552 5.2.0 Invalid 7bit DATA

Edit: I put a SPF on the domaine.

Last edited by fred91270 (2018-10-04 20:53:49)

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#10 2018-10-04 17:15:30

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

Otomatic wrote:

Hi,

fred91270 wrote:

and put the same adress in my profil (@free.fr),

free.fr est connu et reconnu pour ses problèmes récurrents d'envoi et de réception de courriels. Cela dépend essentiellement du serveur mail chez Free et de l'adresse IP d'envoi du courriel. De nombreuses plages d'IP Free.fr sont considérées comme spammeuses et sont bloquées par beaucoup de plateformes de relais de mail.
Il faut voir ce problème avec Free directement. Il existe un groupe de discussion Usenet pour cela :
proxad.free.services.messagerie sur le serveur de news news.free.fr

free.fr is known and recognized for its recurring problems in sending and receiving emails. This depends mainly on Free's mail server and the IP address at which the email is sent. Many areas of IP Free.fr are considered spammers and are blocked by many email relay platforms.
You have to see this problem with Free directly. There is a Usenet newsgroup for this:
proxad.free.free.services.messagerie on the news server news.free.fr

Je ne sais pas si c'est Free qui est en cause. Il me semble que les mails de notifications sont envoyés par les serveurs de l'hébergeur, ma boite free n'aparaissant que comme nom d'envoi. On voit d'ailleurs que cela vient des serveurs de l'hébergeur dans les messages d'erreurs. Ou bien je me trompe ?

I do not know if Free is involved. It seems to me that the mails of notifications are sent by the servers of the host, my box free appearing only as name of sending. We also see that it comes from the servers of the host in the error messages. Or am I wrong?

Last edited by fred91270 (2018-10-05 04:19:36)

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#11 2018-10-04 20:55:41

fred91270
Member
Registered: 2018-06-26
Posts: 9

Re: Error mail problem with FluxBB 1.5.10

I phone to the host, I have read on the web it's possible that theirs servers have been blacklisted. I wait for the reply.

Last edited by fred91270 (2018-10-04 20:56:13)

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